Permanent High Speed Internet Connections

From your office to our datacentres

Services and fees
KCI offers you the optimal tail circuit and data-delivery package. One, because we can select from the full range of tail circuit technology available and two we have relationships with all the other major wholesalers of data circuits in New Zealand and thus can provide a uniquely designed and built network structure which is not only cost efficient but perhaps more importantly for business, is disaster-proofed via built-in diversity, redundancy and backup from your site, right through to the major interconnects both in New Zealand and overseas.

Being a premium product, High Speed Network (HSN) connections provide special benefits to users that are dependent on high-speed connections and high data capacities. By way of an indication, HSN services commence at a cost of approximately $1200.00+GST per month.

Our wholesale national and international internet data capacity is at very competitive rates due to our economy of scale advantages and diversity of supply from our range of national and international interconnects.

Wholesale Fees Table - Data Capacity ($/month + GST) Specifications: Your data delivery will be directly into the KCI core network with QoS and rate-limiting as negotiated for your specific needs.

KCI's domestic data services network is peered directly with the 8 major Telcos and link providers in New Zealand and peered with all other networks via the regional peering exchanges, the APE for instance. In short, domestic data is routed directly to and from source and destination giving the highest quality of domestic data connectivity with no `through the maze' routing paths.

KCI's international data service network includes capacity directly from the two major suppliers and uniquely via international interconnects with the biggest networks in the USA and Japan providing thereby not only fall-over security but the highest range of routing options - the key quality factor in international internet connectivity.

Why Peak is the Baseline
One of the most fundamental issues for buyers and sellers of wholesale Internet connectivity is to recognise and understand the difference between the concept of "peak" and "average" use when it comes to Internet services. This applies equally to provision of high-speed data capacity or even to the provisioning of adequate numbers of ports for servicing of dialup clients.

There will always be peaks and troughs for any 24-hour or weekly period. In this context it is dangerous to think in terms of averages as this exposes any provider to a potentially sub-par service. Let us explain.

The reality for wholesale providers is that slow-down (and hence perception of supplier performance) occurs during peaks. Thus, to maintain high performance capacity, suppliers need to buy on peak traffic levels. That is exactly why KCI sells on peaks.

Similarly, for high-speed data connections it is important to purchase capacity as such a level that it will accommodate data draw required at periods of peak activity, otherwise the system will slow down to such a level that will potentially impact on your business.

Domestic and international fees are separate and are added for purposes of charging and supply, eg 5Mb/s of domestic CIR plus 1 of international would cost $900 + GST per month for a total of 6Mb/s CIR. Data rates in Mbps and dollar rates are per month ex GST.  Plus port fee of $90 + GST/month per tail circuit.

CIR  PIR     Domestic. $        CIR   PIR International.  $
1      3                   100        1      2                      600
2      5                   150        2      4                   1,150
3      7                   200        3      5                   1,650
4      9                   250        4      7                   2,100
5     10                  300        5      9                   2,500
7     12                  350        7     10                  3,100
10   15                  400        10   14                  3,900
11 or more, negotiable

Please email office at kci.net.nz with your request for quote.

Glossary:

Bit (b); smallest unit of data

Byte (B); 8 bits

Broadband: Internet connection delivered over copper using ADSL protocol (language) which requires special `modems' where the A stands for asymmetric which means different data capacity (so-called speed) in down direction which is higher than the up direction and which is a `best effort' meaning no guaranteed service levels. ADSL delivers typically 5Mbps down and 512kbps up while the new ADSL2+ is potentially capable of 15-20Mbps down and 4Mbps up but in all cases with ADSL the service levels greatly depend on actual and unique conditions for each client.

Capacity value: the number of bits PER SECOND (bps) of data throughput possible on the circuit, often loosely called data `speed'... though of course, the data bits travels through a circuit at the same speed no matter what the capacity/amount/number of bits there. When buying capacity this is a flat-rate service in terms of payment, usually per month. Whether data flows through the circuit or not the capacity charge is a constant and that is why, as a fixed charge business and wholesale data services are almost always charged on capacity.

High Speed Network: Internet connection delivered over optical fibre or wireless using ethernet protocol that does not require any special equipment to use and which duplicates the services of in-office networks being symmetric (data capacity is the same in both directions) and capable of guaranteed service levels of up to 1Gbps (1000Mbps) `data speed' 99.99% of the time. There is no other service available that can match the HSN for quality and quantity of internet data supply or point to point links.

Usage value: the number of bytes PER MONTH or other time-accounting unit that travels past a counter. A metered, variable charging system which varies and depends on client behaviour and hence only domestic and retail data services are charged on usage.

Symmetrical; data can flow to and from customer site to the same capacity.

CIR; committed information rate, the data capacity which is a guaranteed `take or pay' minimum and therefore is the decisive value in terms of client calculation of minimum network capacity needed at any given time.

PIR: peak information rate, the maximum data capacity available to client from unused KCI network capacity pool. This peak is not guaranteed but is supplied `as and when' and cannot be relied on by client as a core network parameter.

Mega (M); million. Giga (G); one thousand million. Tera (T); one million million.

IP address; Internet protocol number which serves as the unique identifier needed to address data to and from client. These addresses are hierarchical (blocks, spaces) but usually a IPv4 Class C address of up to 251 individual IP numbers is the most a business would require though ISP clients may require several. Address space is provided by KCI as a member of APNIC, the global top level IP address management body and we provide IP addresses for a fee of $512 + GST per year for Class C address space and lesser amounts pro-rata for individual addresses over 10 in number. KCI is IPv6 ready.

Pool; random allocation of IP address and/or data-capacity. Can be elated to point to multi-point data delivery.

Dedicated; fixed allocation of IP address and/or data-capacity. Can be related to point to point data delivery.

Fibre: dedicated ethernet protocol delivery of up to 1Gb symmetrical data capacity by underground fibre-optic cable.

Copper; dedicated, either Frame Relay (older technology) or DSL protocols delivered over copper `phone lines' up to maximum 2Mbps capacity symmetrical.

Wireless: either point to point ethernet protocol delivery (business and wholesale) over microwave up to 1Gb capacity on dedicated high frequency wireless units, one at KCI access point and one unit at client office or point to multi-point pooled (domestic and retail) over low frequency up to 20Mbps symmetrical equivalent microwave from single KCI access point to many customer premises equipment units (CPEs).

Tail circuit; refers to the essential physical connection provisioned to connect a clients office to the nearest KCI group datacentre. Can be fibre, copper, wireless. Not needed only when client servers are co-hosted at one of our datacentres.

Port fee; proportional cost of supply of switching and routing resources by KCI to terminate each tail circuit at the datacentre.